June Data Collection Survey
Click on this link to go to the JUNE 2013 client data survey:
If you have questions about the monthly survey, please contact Katy German at KGerman@mannafoodbank.org.
Please submit overdue reports and data to our office to prevent your shopping privileges from being suspended.
It's Summer, and the weather is warming up! We know folks have been waiting all winter to break out the sandals and flip-flops, but please do not wear opened-toed shoes when you come to pick up food from MANNA. We have had too many busted toes around here to turn a blind eye! Please remember to wear close-toed shoes (or bring a pair with you) when you come to MANNA. Thank you!
Heads up: Recent Changes to Unemployment Benefits may affect your clients
Because of recent reductions in unemployment benefits and tightening restrictions to food stamp participation, your agency may see an increase in client need and numbers. For more information on the changes, click here:
If you haven’t done so already, this would be a good time to begin thinking of additional local sources of food and funding. Please call your Zone Coordinator (contact info listed in last article below) if you are either concerned about being able to meet the need, or ready to begin developing emergency funding or food raising strategies
Zone coordinators are also willing to come to your next Board meeting and discuss strategies for meeting the need.
Hunger Study Update:
Client Surveying Continues!
What are Clients Saying?
Clients are responding very positively to learning to use the touchscreen tablets and to offering their information for this respected national study.
What are Agencies Saying?
Agency staff and volunteers report that the study volunteers come and do their thing, requiring very little from the agency personnel.
Now, why are we doing this again?
MANNA uses the results of this research for fundraising, food raising, advocacy, and program development – it's all about getting more food on our shelves for YOU. Thank you for supporting this very important project!
What's Coming Next?
About 100 of our partner agencies were randomly chosen by Feeding America, and the client surveying will continue to the end of August. If your agency was picked, you will get a pre-visit call from a MANNA Lead volunteer. Call MANNA’s Hunger Study Coordinator, Marjorie Ulin, with questions or comments: 828-775-4670.
Call to Action!
State funding for SNAP food is up for debate!
NC House Representatives from WNC have been strong supporters of funding for food banks in the past, but this is a tough year, and they are under pressure to make cuts.
They need to hear a clear message from you:
“THANKS for your past support of state funding for food banks. We urge you to keep the statewide funding level at $3 million or more. The need continues to be critical, and the private sector cannot do it alone.”
To determine your NC legislator in the House, go to:
After determining who represents you, click through to their contact information so you can give them a call. If you need assistance, call MANNA at 828-299-3663 and ask for Amy Meier.
Remember to start by saying THANKS for the state funding we now receive. Most of our representatives are already strong allies of MANNA. They need to know you appreciate their past support and that you urge them to continue to consider this a priority.
Getting ready for a monitoring visit? Here's a quick checklist of things you can do to be prepared:
- Make distribution records and MANNA invoices available for quick review
- Make sure that all food is stored properly, at least 6" from off floor and walls
- Check to ensure that MANNA product is clearly labeled and kept separate from any non-MANNA product
- Make sure that food and non-food items are stored separately
- Check to ensure that MANNA Partner Agency logo and food usage signs are properly displayed
If something comes up and you are unable to keep your appointment, please call the monitor. You can also call MANNA (828-299-3663) and ask to speak with Katy German.
Do you have questions regarding out of date products?
For Clients - Hospitality Skills Training Class
Goodwill Industries in Asheville
JUL 15 – AUG 23, 2013
M/W/F 1:00 – 5:00PM
The hospitality industry offers numerous possibilities for long-term career success and is one of the nation’s fastest-growing industries, currently employing over nine million workers. AB Tech, in partnership with Goodwill Industries and members of the hospitality industry, is offering a 72-hour Hospitality Skills Training course that prepares students for jobs in a wide variety of areas:
* Front Desk * Reservations * Bell Service *
* Banquet Setup & Service * Restaurant Service *
* PBX Operator * Maintenance * Housekeeping *
Graduates who pass the final exam can earn a professional certification with the American Hotel& Lodging Association! The class is free. The final exam costs $25 (check or cash due first day of class).
For more information:
Admissions/Skills Training Coordinator
Goodwill Industries of NWNC, Inc.
1616 Patton Avenue
Asheville, NC 28806
(828) 298-9023Ext. 1161
MANNA FoodBank, Asheville
Agency Services Fax
Business Office Fax
MANNA on Facebook
MANNA Agencies on Facebook
Use this link for a full list of MANNA FoodBank Staff and Board of Directors.
Leigh Pettus - Chief of Programs & Agency Relations - 828-299-3663 x230
Katy German - Data and Compliance Coordinator
Jason Turnbull - FNS Program Manager
Heather Hyatt - FNS Outreach Associate
Madison, Yancey Mitchell, Avery, McDowell
Terri Farless- Eastern Zone Outreach Coordinator - 828-299-3663 x239
Haywood, Transylvania, Henderson, Polk
Emily Paris - Central Zone Outreach Coordinator - 828-299-3663 x247
Cherokee, Graham, Clay, Swain, Macon, Jackson
Jennifer Trippe - Western Zone Outreach Coordinator - 828-575-4933
Ella Kliger - Western Zone Outreach Associate - 828-545-6688
Other Key MANNA Staff
Cindy Threlkeld - Exec. Dir.
Glenda Gragg - Distribution Coordinator
Pat Williams - Product Planning Coordinator (Accounts Receivable, TEFAP)
Jill Hanson - Chief Operating Officer
Becky Upham - Communications Director
New Product Codes for online orders
Starting around the middle of this month, you will see the following new product codes in the online inventory. These are assorted boxes of canned and shelf-stable items, previously available on the salvage floor. Through online ordering, all partners will be able to order these items by assorted box.
9000 MEALS/ENTREES, an assortment of:
- Canned Meat & Fish/Seafood
- Pasta Meals (Boxed & canned like Spaghettios, mac-n-cheese, etc.)
- Peanut butter (because it’s a shelf-stable protein)
9005 VEGETABLES, an assortment of:
- Canned vegetables, including mixed
- Tomato based pasta sauces
9010 FRUIT, an assortment of:
- Canned fruits, including fruit cocktails
9015 RICE, an assortment of:
- Rice side dishes (like Rice-A-Roni)
- Brown and white rice
Pasta (0068) will continue to be available both on the salvage floor and in the online inventory.
For a more comprehensive summary of popular products and where to find them, click on or go to: http://mannafoodbank.org/files/sorting-guidelines-updated6-19-13-agency.pdf
If you have any questions about the new codes, please call MANNA (828-299-3663) and ask to speak with Katy German or Distribution.
A FOOD SUMMIT:
FROM HUNGER TO PLENTY IN OUR COMMUNITIES
Tuesday, Aug 6 in Avery Co.
Come join community leaders, emergency food providers, nutrition educators, researchers, gardeners, Cooperative Extension, Departments of Social Services, and hunger advocates for a day of workshops and discussion around addressing hunger. The problem lives in our communities, but so do the answers.
Tuesday, August 6
Avery County High School
401 Avery County High School Rd.
Newland, NC 28657
Register here: http://mannafoodbank.org/articles/a-food-summitt-from-hunger-to-plenty-in-our-communities/ or go to www.mannafoodbank.org and click on A Food Summit: From Hunger to Plenty in our Communities to access the registration form.
General Reminders about use of MANNA food and products:
Listed below are some questions that have come up lately with many partners. Please make sure all your volunteers are aware of these compliance issues and that new volunteers are trained before they begin work with food distribution. These are federal rules that we must abide by in order to maintain our relationship with Feeding America and the IRS. MANNA FoodBank is able to receive and distribute food because we make sure everyone abides by these guidelines.
It is o.k. to take a box of donuts or cookies out of MANNA product and put them in the waiting area where volunteers and clients can access them.
It is not o.k. to take a box of donuts or cookies and put them in the volunteer break room or an area where only volunteers/staff can access them.
It is o.k. to use MANNA product in the preparation of a meal that is shared by clients and volunteers.
It is not o.k. to use any MANNA product for a meal that is just served to volunteers.
It is o.k. to host a chilli dinner or pancake breakfast to raise money for your organization.
It is not o.k. to use any MANNA food whatsoever in the making of the chilli or pancakes. MANNA products cannot be sold or exchanged for money for any reason.
Volunteers as Clients
It is o.k. for your pantry volunteers to receive a box of food (as long as they fall under the same guidelines as your clients), and after all other clients have been served.
It is not o.k. for pantry volunteers to “set food back” or to make up their own boxes before other people have been served.
Religious Worship or Services
It is o.k. to pray before you distribute food at some distance from clients.
It is not o.k. to require clients to pray or to participate in a worship service in order to receive food, or to conduct prayer or worship in a place that would require a client to step out of line to not be present when the religious activity is occurring.
Praying with Clients
It is o.k. to ask people if there is anything they would like prayer for after the food has been distributed.
It is not o.k. to evangelize or ask people where they go to church during the intake or distribution process.
It is o.k. to have a donation jar away from the intake table and away from where clients receive the food.
It is not o.k. to have a donation jar at the intake table or place where clients receive the food. It is also not a good idea to sell tickets for a fundraiser at the intake table.
When in doubt, ask yourself:
- Could this in any way lead to someone receiving more/better food in exchange for service?
- Would this require that clients give something or participate in anything in exchange for the food?
If you are unsure whether or not your agency's practices are o.k. for MANNA food, just call your Zone Coordinator. You can also call 828-299-3663 and ask to speak with Leigh Pettus or Katy German.
Backyard Bow-Prow Provides
Free-range, Locally Available Protein to Pantries
Backyard Bow-Pro is a local non-profit that connects hunters with local land owners and provides a much needed protein source to local emergency food pantries. Last year Pro-Bow donated over 2,000 lbs of lean processed venison to local MANNA partner pantries. For the cost of processing the meat (Bow-Pro negotiates an extremely discounted rate with certified meat processors), local pantries can receive fresh venison.
If you know of local landowners who need deer culled, local hunters who would be interested in hunting for a good cause, or if you are interested in talking with us about accessing a free-range, locally available protein source for your clients, please contact Joe Lasher at firstname.lastname@example.org, 828-645-5611, or take a minute to review our website at www.BackyardBowPro.org.
Connect with Local Farmers
The AmpleHarvest.org Campaign is a free nationwide registry that enables home gardeners and commercial growers near you to easily find your pantry when they have harvested more than they can use, preserve or give to friends.
Registering on the site is quick and easy, and will give your food pantries immediate visibility to your local community.
The pantry guidance page (http://ampleharvest.org/pantry-guidance.php) should answer any questions you may have.
Registering at AmpleHarvest.org is free of charge, does not require refrigeration for the produce and does not require a food pantry to have an Internet connection. With the growing season underway, the sooner your pantries are registered on AmpleHarvest.org, the sooner area gardeners will be able to share their bounty with you!
Free Adult Dental Clinic
@ WCU in Collowee
July 12th and 13th
Dental Cleanings Fillings Extractions
Limited Partial and Denture Repairs
New Upper Front Teeth Only Partials
FRIDAY, July 12th, 2013
SATURDAY, July 13th, 2013
DOORS OPEN AT 6 AM
Western Carolina University
Ramsey Activity Center
92 Catamount Road, Cullowhee, NC
NO APPOINTMENT NEEDED
FIRST COME FIRST SERVED
For more information, contact: 586-8994
This is a free service sponsored by:
NCDS Missions of Mercy, Local Dentists, Local Businesses and Churches & Jackson County Department of Public Health
Please come prepared to wait for a while due to long lines. Bring water, snacks, chairs, umbrella, etc.
Upcoming Talking Councils
A MANNA FoodBank Talking Council is a venue to provide partner agencies the opportunity to network with other agencies, to receive training and technical assistance from food bank and community leaders and to work collectively towards solving the hunger problems in local communities. MANNA partners are finding it very beneficial to have meetings regularly with one another and with community partners. Listed below are some upcoming inter-agency events. Please join us!
Jul 25 Buncombe County Talking Council
2pm-4pm MANNA FoodBank, Laurel's Kitchen
Eastern Zone Meetings - RSVP to Terri Farless
Mitchell, Yancy, and Madison partners, look for emails from Terri soon!
Central Zone Meetings - RSVP to Emily Paris
Jul 15 Henderson County Talking Council
2-3:30 pm Hendersonville SDA Community Services
2301 Asheville Hwy, Hendersonville 28791
Note: an asterisk (*) means a change to the usual schedule due to a MANNA holiday closing.
2 T Henderson, Polk
3 W Madison
4 Th MANNA closed
5 F Mitchell, Yancey
9 Tu Macon, Jackson
10 W Haywood, Swain, Graham
11 Th McDowell, Avery
12 F Transylvania
16 T Henderson, Polk
17 W Madison
18 Th Cherokee, Clay
19 F Mitchell, Yancey
23 T Macon, Jackson
24 W Haywood, Swain, Graham
25 Th McDowell, Avery
26 F Transylvania
30 T Henderson, Polk
31 W Madison
1 Th Cherokee, Clay
2 F Mitchell, Yancey
6 T Macon, Jackson
7 W Haywood, Swain, Graham
8 Th McDowell, Avery
9 F Transylvania
13 T Henderson, Polk
14 W Madison
15 Th Cherokee, Clay
16 F Mitchell, Yancey
20 T Macon, Jackson
21 W Haywood, Swain, Graham
22 Th McDowell, Avery
23 F Transylvania
27 T Henderson, Polk
28 W Madison
29 Th Cherokee, Clay
30 F Mitchell, Yancey
2 M MANNA closed
3 T Macon, Jackson
4 W Haywood, Swain, Graham
5 Th McDowell, Avery
6 F Transylvania
10 T Henderson, Polk
11 W Madison
12 Th Cherokee, Clay
13 F Mitchell, Yancey
17 T Macon, Jackson
18 W Haywood, Swain, Graham
19 Th McDowell, Avery
20 F Transylvania
24 T Henderson, Polk
25 W Madison
26 Th Cherokee, Clay
27 F Mitchell, Yancey