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Carl Robinson, Ph.D. on Leadership Store May 24, 2010
 
We help maximize the effectiveness of individuals and organizations by helping them improve their ability to lead, work together, select and develop their people.  Some of our related business services include: executive coaching, executive team coaching and executive assessments for development and selection.


Carl Robinson, Ph.D., Managing Principal
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Seattle, Washington
206-545-1990
carl@leadershipconsulting.com

In This Issue:

Can You Manage across the Generations?

Here Comes the Gen X Executive!

How to Handle Difficult Executives


Learn More!
Generational Styles Kit

 
Chances are, you've struggled with someone older--or younger--who just doesn't see things your way. This assessment will help you understand the differences between the generations and identify ways to "flex" your own behavior to better work with or manage people of all ages.
 
This kit includes the facilitator's manual and a copy of the Generational Style Assessment. 

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Can You Manage across the Generations?

 
Whether you are a team leader, manager or seasoned executive, you are likely playing a daily tug of war with the generations. 
 
The workplace includes Boomers, Generation X and Generation Y, and they all have unique characteristics that drive their professional (and personal) priorities.  Here are some quick takeaways for managing the generations in your workplace:
 
 
Maintain Focus – Help members clearly define how their talents, skills and expertise make a direct impact on the organization's mission and goals.
Takeaway: Find out if your team is invested in the organization's mission, and decide if it is still relevant.  How can it be redefined or refined to address the newer generations in the workplace, while also holding on to the investment that the more experienced staff have?
 
Communicate – Create easy-to-use communication vehicles that cross the boundaries of communication styles.
Takeaway: Maintain consistent one-on-one sessions with team members, but reconsider the weekly team meeting.  Is everyone sitting through cumbersome updates, with only 10% of the content relating to each member?  This saps energy from employees and discourages communication, because they are all watching the clock. 
 
Customize – Customize incentives to keep staff energized and engaged in doing their work faster, safer and more cost-effectively. 
Takeaway: Learn to customize everything from scheduling, assignments, work location and financial incentives.  This way you will be able to garner loyalty from all of your staff, regardless of the generational mix! 


Here Comes the Gen X Executive!

 
If you consider yourself a member of the Gen X generation, then you have a few distinguishing traits.  You were born between 1961-1981, tend to be wary of institutions, probably have a strong entrepreneurial spirit and are used to working independently, to name a few.
 
As someone who joined the workplace in the 1980s, you also are next in line for the executive and management class.  Here are some unique leadership qualities that Gen Xers bring to the table:
 
 
  • Increased collaborative capacity. Members of Generation X tend to make effective use of complex knowledge and foster innovations through the contributions of many.
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  • Present thought-provoking ideas.  Gen Xers tend to look outward.  They are likely to pose compelling questions to the team, and  look for answers from a wide variety of sources.
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  • Welcome disruptive information.  This is an important one. The tendency of executive management to oversimplify an issue in order to gain "clarity" is also a detriment.  Generation X managers welcome new information and can successfully assimilate it into the decision-making process.
If you are an emerging Generation X manager or executive, click on the Action Steps to learn key management strategies.  To access information about the book, Manager's Guide to Generation X, click here.

How to Handle Difficult Executives

Chief Executive magazine recently published an article I wrote for them titled: How to Handle Difficult ExecutivesClick here to read the article.


Featured Tool

Generational Style Assessment Facilitator's Kit

Chances are, you've struggled with someone older or – younger – who just doesn't see things your way. This assessment will help you understand the differences between the generations and identify ways to "flex" your own behavior to better work with or manage people of all ages. 
 
The model is based on four particular stages or phases of an individual's work life:
 
 
 
 
  • 20s--Gen Y Generation
  • 30s--Gen X Generation
  • 40s--Baby Boomers
  • 50s--Builder Generation 
Generational Style Assessment asks you to read a range of different workplace scenarios and then choose the answer that best describes what you would do in a given circumstance.
 
Sample scenarios:
  • A newly hired individual in his 40s is already getting good work results but not without irritating a few team members.
  • A valuable employee in her 50s is taking a great deal of time off to deal with a terminally ill parent.
  • A newly promoted female in her 30s is having trouble managing older male colleagues and the situation is affecting her work.
  • A woman in her 20s has suggested a night out for coworkers and has made reservations for a karaoke bar without asking anyone else.  
Your scores on the response sheet bring together the style you adopt most frequently when talking to people of other age groups, your backup style, and how flexible you are.
 
Supporting style Use this tool to bring age-related issues out in the open and discuss how to improve productivity, job satisfaction, management styles, and personal motivation.
 
$30.00
 



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