Whether you are a team leader, manager or seasoned executive, you are likely playing a daily tug of war with the generations.
The workplace includes Boomers, Generation X and Generation Y, and they all have unique characteristics that drive their professional (and personal) priorities. Here are some quick takeaways for managing the generations in your workplace:
Maintain Focus – Help members clearly define how their talents, skills and expertise make a direct impact on the organization's mission and goals.
Takeaway: Find out if your team is invested in the organization's mission, and decide if it is still relevant. How can it be redefined or refined to address the newer generations in the workplace, while also holding on to the investment that the more experienced staff have?
Communicate – Create easy-to-use communication vehicles that cross the boundaries of communication styles.
Takeaway: Maintain consistent one-on-one sessions with team members, but reconsider the weekly team meeting. Is everyone sitting through cumbersome updates, with only 10% of the content relating to each member? This saps energy from employees and discourages communication, because they are all watching the clock.
Customize – Customize incentives to keep staff energized and engaged in doing their work faster, safer and more cost-effectively.
Takeaway: Learn to customize everything from scheduling, assignments, work location and financial incentives. This way you will be able to garner loyalty from all of your staff, regardless of the generational mix!