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MANNA Message
A newsletter for MANNA FoodBank Partners
                     December 2013                              
November Data Collection Survey
Click on this link to go to the November 2013 client data survey: 
Please submit overdue reports and data to our office by
Dec 15th to prevent your shopping privileges from being suspended. If you have questions about the monthly survey, please contact Katy German at
MANNA Welcomes New Agencies and Programs to its Network
Bounty and Soul    
Community Service Navigators
Love's Kitchen 
Beloved House Hospitality
Ingrids Food Pantry    
Friday Hospitality Meal    
YMCA Healthy Living
Montmorenci Methodist   
Matt's Ministry
Loving Food Resources, Produce Market
New Grants listed at
MANNA's grant specialist Jennifer McLean has been on the lookout for new grants for our partners. Check them out at the MANNA webpage at:
New Workshops From WNC NonProfit Pathways Are Now Listed Online
The Muhammad Ali Center Peace Garden Grant will provide 50 youth programs with the basic tools and supplies needed to begin a vegetable garden. Recipients will use the gardens to teach youth about respect for diverse cultures and nutrition.
Kitchen Gardeners International (KGI) is anonprofit community of 30,000 people from 100 countries who are growing some of their own food and helping others to do the same. Their mission is to empower individuals, families, and communities to achieve greater levels of food self-reliance through the promotion of kitchen gardening, home-cooking, and sustainable local food systems. The grant application deadline is Sunday, January 5th, 2014.
Spotlight on December Resources
The Society of St. Andrew began its Gleaning Network in the US in 1988 salvaging and redistributing fruits and vegetables that are left after harvest or picked and unsold at farmers markets. MANNA Partner Agencies may be eligible to receive fruits and vegetables to distribute to clients. Contact Asheville Area representative Bill Walker for details.
Society of St. Andrew
Gleaning Western NC Fields
salvages fruits and vegetables that have already been picked and cannot be sold for various reasons. - See more at:
The Society of St. Andrew, a hunger relief organization based in Virginia, began the Gleaning Network in 1988. - See more at:
  The Society of St. Andrew, a hunger relief organization based in Virginia, began the Gleaning Network in 1988. - See more at:
  The Society of St. Andrew, a hunger relief organization based in Virginia, began the Gleaning Network in 1988. - See more at:
MANNA Reminders
     Produce, bread and perishables can be picked up Monday through Friday from 1-3 pm. Agencies can call Erica at MANNA (828) 299-3663 x236 prior to travel  to ask what produce is available.
     There is no limit on produce, bread, and bakery!
Please consider other partner agencies that will shop the floor after your visit to MANNA.
Shop for what will be used immediately at your site and for the number of clients you expect during regular distribution hours.
Get Ready for Holiday Distribution
Find Volunteers for your Holiday Distribution
If you are in need of extra volunteers for your holiday meals or distribution contact 211 at your county. 211 is a free resource directory sponsored by the United Way and a site for volunteers to look up service opportunities.
Supplement Your Pantry with Food Drive Collections
The MANNA website has a section titled Food Drives where you can access information on Food Driving with MANNA. Contact for more information.
Did You Know?
Meals Lost from SNAP/FNS Cuts Would Exceed Total Annual Food Bank Distribution
The nutrition-only farm bill being considered in the House of Representatives would cut $40 billion from the Supplemental Nutrition Assistance Program (SNAP), leading to billions of lost meals for low-income people.
  • As a result, 850,000 households would lose an average $90 per month in SNAP benefits, 4 to 6 million individuals would lose their SNAP benefits entirely, and 210,000 children would lose free school meals.
Sources: Feeding America Map the Meal Gap Report;
MANNA Can Help Agencies Acquire Produce Markets At Their Sites
Produce Markets are an easy and efficient way to reach out to clients by providing fresh produce and bread that is regularly available at MANNA. Produce Market agencies can come to MANNA and pick up bread and produce at no shared maintenance cost and distribute it once or twice a week in the community.
Above: Produce Market from the Community Food Bank of Southern Arizona.
 Pet Food Assistance is Available Through Local Animal Organizations
Brother Wolf Animal Rescue

Friends of Madison County Animals
Haywood Animal Welfare Association
(828) 452-1329
MANNA Produce Spotlight
Plantains are a member of the banana family. They are a starchy, low in sugar variety that is cooked before serving as it is unsuitable raw. It is used in many savory dishes somewhat like a potato would be used and is very popular in Western Africa and the Caribbean countries. It is usually fried or baked.
Oven Baked Sweet Plantains
Total Time: 20 mins
Prep Time: 5 mins
Cook Time: 15 mins
Four very ripe plantains (when the skin is yellow with spots of black they're perfect) cooking spray or butter.

1 Preheat oven to 450°F. 2 Coat a nonstick cookie sheet with cooking spray.
3 Cut the ends off of the plantains and peel.
4 Cut each plantain on the diagonal into 1/2 inch slices.
5 Arrange in single layer and coat tops with cooking spray.
6 Bake, turning occasionally, for 10-15 minutes, until plantains are golden brown and very tender.
Contact Us
MANNA FoodBank, Asheville
Agency Services Fax
Business Office Fax
Leigh Pettus - Chief of Programs & Agency Relations - 828-299-3663 x230
Katy German - Data and Compliance Coordinator
828-299-3663 x234
Jason Turnbull - FNS Program Manager
828-299-3663 x254
Amy Meier - FNS Outreach Associate
Eastern Zone
Madison, Yancey Mitchell, Avery, McDowell
Emily Miller- Eastern Zone Outreach Coordinator
Central Zone
Haywood, Transylvania, Henderson, Polk
Phil Carland - Central Zone Outreach Coordinator
Western Zone
Cherokee, Graham, Clay, Swain, Macon, Jackson
Jennifer Trippe - Western Zone Outreach Coordinator
Ella Kliger - Western Zone Outreach Associate 828-545-6688
Other Key MANNA Staff
Cindy Threlkeld - Exec. Dir.
Glenda Gragg - Distribution Coordinator
Pat Williams - Product Planning Coordinator (Accounts Receivable, TEFAP)
Jill Hanson - Chief Operating Officer
Becky Upham - Communications Director
MANNA Ingles Tree Is Now Up for
Viewing at the Asheville Mall
The Ingles Giving Tree is now set up at the Asheville Mall celebrating Ingles' partnership with MANNA foodbank.
Holiday Program Helps Feed thousands
Asheville Citizen Times: Laura Ingle lights the 21st Ingles Giving Tree at Asheville Mall on Monday evening. The Giving Tree is a 10-ton construction of nonperishable food items donated by Ingles Markets and constructed and decorated by MANNA FoodBank staff and volunteers. / Colby Rabon / Citizen-Times photo
Shoppers: Plan Ahead for MANNA Closings
MANNA will be closed to shoppers on Dec 24-31, and
Jan 1, 2014.
There are a number of holidays coming up over the next two months, which means MANNA will be closed for shopping on those days as well. Here are a few reminders from the folks in Operations and Distribution:
  • The holiday season can be a time when more clients reach out to agencies- Start stocking up your shelves now.  Place orders weekly, even if you're only picking up or receiving biweekly.
  • Add full limits of  mixed shelf-stable items to your floor shopping each week (codes 9000, 9005, 9010, 9015, and 0068).  Orders placed 5-14 days ahead of time will be ready for you when you come to shop. A pallet is 40” x 42” – 6 boxes tall – 36 banana boxes to specify. A pallet is 40” x 42” – 6 boxes tall – 36 banana boxes to specify.
  • Look ahead - consider getting two weeks worth of product if MANNA is closed on one of your shopping days.
  • Pantries only:  remember to order “food drive” in your notes box!  Demand is up, and mixed box items are in high demand.  However, food from community food drives will start coming in soon and serves as a good back-up.
Want To Know if MANNA Will Be Open During Inclement Weather?

Call MANNA after 6:30am at (828)299-3663. Once you reach the recorded message, dial 2-2-5.

Mobile Schedule
Dec-Jan 2013
Note: an asterisk (*) means a change to the usual schedule due to a MANNA holiday closing.
                            3           T             Henderson, Polk
                            4           W            Madison
                            5           Th           Cherokee, Clay
                            6           F             Mitchell, Yancey
                            10         T             Macon, Jackson
                            11         W            Haywood, Swain, Graham
                            12         Th           McDowell, Avery
                            13         F             Transylvania
                            17         T             Henderson, Polk
                            18         W            Madison
                            19         Th            Cherokee, Clay
                            20         F              Mitchell, Yancey
                            23         M              Macon, Jackson *
                            24         T              MANNA closed
                            25         W             MANNA closed
                            26         Th             Haywood, Swain, Graham *
                                                          McDowell, Avery
                            27         F               Transylvania
                            31         T               MANNA closed
                            1             W            Holiday - MANNA Closed
                            7             T              Henderson, Polk
                            8             W            Madison
                            9            Th            Cherokee-Clay
                           10            F              Mitchell-Yancey
                           14            T             Macon-Jackson
                           15            W            Haywood-Swain-Graham
                           16            Th           McDowell-Avery
                           17            F             Transylvania
                           20            M            Holiday - MANNA Closed
                           21            T             Henderson-Polk
                           22            W            Madison
                           23            Th           Cherokee-Clay
                           24            F             Mitchell-Yancey
                           28            T             Macon-Jackson
                           29            W            Haywood-Swain-Graham
                           30            Th           McDowell-Avery
                           31            F             Transylvania
Best Practice Highlight: Client Choice Pantry Model
Mariah Auman- AmeriCorps VISTA Pantry Capacity Consultant
A client choice pantry model is a type of emergency food distribution that enables clients to select their food items, similar to a grocery store setting. In the traditional pantry model clients are receiving pre-packaged food items, which in some cases the client and family already have, don’t want, or cannot consume due to dietary or preparatory restrictions.  Client choice pantries exemplify a positive model from all angles; minimized waste and ultimately less cost of food provided by the pantry, increased interaction with volunteers and clients, increased client satisfaction with the food they choose, while offering a sense of dignity for clients.
Executive Director of Southern Reconciliation Ministries, John Miller, assisting a client.
Southern Reconciliation Ministries of Yancey County is a partner agency of MANNA Foodbank.  They are a non-profit organization that has been providing emergency assistance since 1983.  In the past few years, this agency switched their pantry model from the traditional pantry to client choice.  Executive director John Miller stated “We could see the benefits from the get go.”  This pantry was able to maximize on their client’s preferences and do away with purchasing items that were not as popular. “Overall, it has been a great transition in all directions; volunteer time, cost-effectiveness, and client satisfaction.” 
Client choice pantry models can take many forms depending on agency specific capacities.  If your agency is interested in making the switch or has any questions regarding this pantry model, please contact MANNA FoodBank (828)299-3663 or the Southern Reconciliation Ministries pantry (828)682-7251.
Upcoming Food Safety Training
Avery County            Friday, December 13th from 1:00-4:00
Food Handler Training         Mayland Community College
                                            785 Cranberry Street, Newland, NC, 28657

Please bring $6 if you would like to purchase the 5th Edition ServSafe Food Handlers Guide at the session.
Online Safe Food Handler Training: Only $15 to register, is valid for three years and can be completed online from a home or office computer. For more information on how how to register visit the pdf instruction page:online-fst-option-flyer.pdf
Upcoming Talking Councils
Eastern Zone Meetings - RSVP to Emily Miller

Mitchell County           Thursday, December 5th, 5:30pm-7pm
Talking Council                    Mitchell County Public Library
                                           18 N Mitchell Ave, Bakersville, NC 28705
Central Zone Meetings - RSVP to Rachel Fifer
 Haywood County        Thursday, December 5th, 3pm-4pm
Talking Council                    The Open Door
                                           32 Commerce St, Waynesville, NC 28786
A Note From The Distribution Floor:
If you pick up your online orders from MANNA and plan to shop on the distribution floor when you do so, then please do not add the products listed below to your online order.  Instead, plan to add them on to your invoice when you shop.  Thank you!
0697 Salvage, Beverage
3094 Salvage, Coffee
2444 Water, Bottled
0940 Cereal, Assorted
6917 Salvage Food, Salad Dressings
0071 Personal Care Products
1976 Salvage, Cleaning, Household
6803 Pickles, Assorted
6915 Salvage Food, Nutritional Bars
1977 Paper/ Non food Items
3095 Salvage, Diapers
1975 Pet Food/ Pet Care
6919 Salvage Food, Candy
0003 Salvage, Excess, Food assorted
3000 Meat, Assorted (Retail Pack)
0005 Salvage Frozen
1722 Bakery Products, assorted
0001 Bread
5478 Milk
00129 Salvage, Refrigerated
1900 Eggs, Fresh, Store Donated, Grade B
0006 Produce Assorted
What's Cooking at MANNA?
Are you an agency looking for ways to incorporate MANNA produce in meals? Chef Mark Christopher demonstrates ways to shop, prepare, and cook MANNA produce in a style that is easy, efficient and tasty at Laurel's kitchen every month! Stop by MANNA on the Chef's next visit- a couple of lucky visitors will even be able to sample a MANNA inspired lunch courtesy of the Chef.
8am to 12:30pm at Laurel's Kitchen
 Attendance is free to MANNA Partners
Chef Mark Christopher's next visits:   
Thursday, December 5th               Friday, January 3rd

Shoppers enjoyed a salad and bruschetta lunch prepared on November 5th by Mark Christopher and volunteer Dabney Douglas. Above: Kale and Strawberry salad.
Want the Chef to visit your organization or food distribution? Chef Mark Christopher is visiting partner agencies and preparing cooking demos for clients. For more information on how to get the Chef for your next distribution contact
 Holiday Meals: Easy, Tasty, Fun, and Safe
adapted from the Tarrant Area Food Bank
With the holidays just around the corner, families everywhere are making plans to celebrate. Whether your agency is handing out turkeys and hams to help families with their own dinners or planing a dinner to feed a few hundred, there's a lot to do to be ready.
Here are some resources to help the families your agency serves enjoy the holidays, have fun, make memories, and be sure that the food served is safe-from the first plate, to afternoon grazing, to a midnight snack.
  • The Holiday Food Safety Kit is a great place to start. It's got everything thing you need to know about how to prepare a safe and delicious holiday meal, including recipes for the big day and what to do with leftovers. There are recipes and activities just for kids, too.
  • Want to get through the holidays without adding to your waistline? Here are some Helpful Tips for Holiday Parties.
  • Take care of yourself this holiday season with Holiday Health and Safety Tips.
  • Engage the whole family, and make time for play with Thanksgiving Meal, Activity and Craft Ideas.
  • Follow the 4 steps of Be Food Safe: Clean, Separate, Cook, and Chill. Use this temperature chart to make sure you know the right cooking temperatures of your favorite foods.
  • Prevent the biggest mistake that happens after the meal- leaving out the leftovers for too long. Leftovers should be refrigerated within 2 hours, and eaten, frozen, or thrown out in 3-4 days.
  • Encourage families to get around the table not just for holidays, but every day, with recipes and tip sheets on Family Meals from our GoHealthy! Program (formerly Info to Go). You might be surprised at how meaningful some time together around a table can be.
MANNA FoodBank • 627 Swannanoa River Road • Asheville, NC 28805
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