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MANNA Message
A newsletter for MANNA FoodBank Partners
                    June 2014                             
June Calendar
Available Now: Monthly Client Data Survey - Due by July 20th.
If you have questions about the monthly survey please contact Katy German at
6/11- New Shopper Orientation
6/23- Western Zone All-Agency Meeting for Cherokee,  Graham, Swain, Clay, Macon and Jackson counties
July 2014
7/1-   Farewell for Leigh Pettus- Celebrating 22 years of                  dedicated service.
7/4- MANNA CLOSED- If your agency shops on Fridays please contact Glenda Gragg at  299-3663, ext. 227 to reschedule your pick up.
Attention Cherokee, Graham, Swain, Clay, Macon and Jackson County partners:
A Western Zone All-Agency Meeting will be held Monday, June 23rd from 1:00pm - 4:00pm  in Moore Hall at the Hinton Center in Hayesville,NC.
All agencies are strongly encouraged to be there. Please contact Jennifer Trippe at (828)226-0096 or for more information
Hinton Rural Life Center
      2330 Hinton Center Rd
Hayesville, NC 28904
(828) 389-8336
June is National Fresh Fruit and Vegetable Month!

FREE Produce, bread, and perishables can be picked up Monday through Friday from 1-3pm at no additional cost even if your agency has already shopped for the week!  Call Erica at MANNA  (828) 299-3663 x236 to ask what produce is available before you plan to visit MANNA. 
A Reminder to Agencies: If your agency is planning a fundraising meal please remember that you cannot use materials or food that you received from MANNA.   These restrictions are part of our MANNA Agency Agreement:
2E. The agency agrees that it will not sell or use donated products in exchange for money, other property or other services, including using donated products for the purpose of fundraising programs and events
2F. The agency agrees that it will not barter, sell or use for fundraising purposes any donated products obtained from MANNA Foodbank.                    
Thank you for serving with integrtiy!
Welcome New Agencies to our Partner Network:
Jewish Family Services- Buncombe
People Being Jesus- Henderson
Lunch Bunch- McDowell
Share Thy Bread- Polk
Ave Maria Ministries- McDowell
Maggie Valley UMC- Haywood
SNAP and TEFAP Items
TEFAP Eligible Agencies: Clients should pick up and receive TEFAP foods one time per week at an individual pantry. Depending on when pantries are open, clients can alternate between pantries as long as they only pick up TEFAP foods one time per week.
Currently Available to TEFAP items

Frozen Blueberries          Cereal                  Canned Chicken
Raisins                           Macaroni              Peanut Butter
Blackeye Peas               Canned Pork        Canned Salmon      
Currently Available to SNAP items

  Peanut Butter
Grants and Learning Opportunities
Goodwill Industries offers free skill-building tools and videos that can help in the search for successful employment. Visit the Professional Development section of the Workforce Development section at
The Haywood County Cooperative Extension will be offering an array of exciting classes to the community in June including:
Jams and Jellies, reduced sugar recipes
Thursday, June 19th 5:30pm to 8:30pm
and  Friday, June 20th 10:30am to 12pm
Participation fee of $14.00
For more information please contact the extension office at (828)456-3575
MANNA Cookbook for Agencies and Clients is now Available!

Have your clients wondered what to make with Beets, Butternut Squash or Parsnips?
Did you know that Bread can be frozen for up to 3 months?
Our services to partner agencies have just expanded with the introduction of the new " MANNA Produce Recipes and Ideas A -Z" cookbook. This cookbook has a collection of recipes based on fresh produce that has come through MANNA Foodbank in the past months. Each recipe has been custom selected to yield the highest possible nutritional content and ease on the kitchen pantry. Each entry in the cookbook is formatted for duplication- feel free to create copies for your clients or stop by the varies room on your next visit!
Reminder: MANNA will be closed for Independence Day Friday, July 4th.
Agencies who normally shop at MANNA on Fridays may place a double order for pick-up the week before (June 27, 2014) or they may contact Glenda Gragg at 299-3663, ext. 227 to reschedule their appointments for later in the week based on available shopping times. Shopping times are limited that week so it is first come, first served. If available shopping times do run out the next option will be to place a double order for pick-up. Thank you for your understanding!
What inspires you?
We want to know!
Do you have a volunteer story, recipe, photograph from your agency or general good news you'd like to share in the monthly MANNA Message? Submit your ideas before the end of each month to Ana Baranda
The newsletter is open to volunteers and staff at your agency- just send the recipient's agency name and email to
Did You Know? The monthly newsletters are also available on the MANNA web page,  Click on Agency Access and scroll down until you see "MANNA Message."
Contact Us
MANNA FoodBank, Asheville
Agency Services Fax
Business Office Fax
Katy German - Agency Relations Manager
828-299-3663 x234
Jason Turnbull - FNS Program Manager
828-299-3663 x254
Amy Meier - Buncombe Co. Outreach Coordinator
Luke Allison- Agency Data and Compliance Coordinator
828-299-3663 x247
Central Zone
(Zone 2: Haywood, Transylvania, Henderson, Polk)
Phil Carland - Central Zone Outreach Coordinator
Lora Gess- Pantry Capacity Consultant/ VISTA
Eastern Zone
(Zone 3: Madison, Yancey Mitchell, Avery, McDowell)
Emily Miller- Eastern Zone Outreach Coordinator
Matt Cowper- Pantry Capacity Consultant/ VISTA
Western Zone
(Zone 4: Cherokee, Graham, Clay, Swain, Macon, Jackson)
Jennifer Trippe - Western Zone Outreach Coordinator
Ella Kliger - Western Zone Outreach Associate 828-545-6688
Faydra Miller- Pantry Capacity Consultant/ VISTA
 Other Key MANNA Staff
Cindy Threlkeld - Executive Director
Glenda Gragg - Distribution Coordinator
(product availability and agency shopping)
Pat Williams - Product Planning Coordinator (Accounts Receivable, TEFAP)
Jill Hanson - Chief Operating Officer
Becky Upham - Communications Director
Announcing: The MANNA Food Helpline for WNC

Jason and Marlene are excited to announce that MANNA’s newest service The MANNA Food Helpline, a virtual call center for assistance with Food Stamp applications and re-certifications over the phone. Beyond conducting initial applications and re-certifications, our clients will greatly benefit from the ease of this user-friendly system, which simply requires a phone conversation with one of our highly-trained staff/volunteers, mailing the completed packet in a postage-paid envelope to the servicing DSS, culminating with an eligibility interview.
With our strategic marketing plan, designed to reach our target population (seniors, working families, the chronically unemployed) in all 16 counties served by MANNA, we hope to achieve the specific goal of providing an expeditious, effective means for those most in need to receive and benefit from our new streamlined program.
Our current Zone Coordinators WILL CONTINUE to provide on-site support with FNS applications and re-certifications.   
The toll free number is 1-800-820-1109
and will be open from
9am - 4pm Monday through Friday.
Together we can alleviate hunger in Western North Carolina. We are asking you to please help us spread the word about this exciting new service, the MANNA Food HelpLine.
A message from Katy German, MANNA's new Agency Relations Manager:
It is with great excitement that I step into the role of Agency Relations Manager at MANNA.  Over the past 4 years, I've gotten to know many of you personally and the respect, appreciation, and admiration I have for our network partners grows with each passing day.  I feel ready to take on this role, in large part due to the wonderful guidance I received from Leigh Pettus, MANNA's longest serving employee.  Leigh has been a teacher, mentor, and friend to many of us over the past 22 years.  She's taken us a long way in that time and she we are incredibly grateful for her passion, leadership, and commitment to ending hunger in WNC. 
I'd like to invite you all to join us in celebrating her more than two decades of service and leadership here at MANNA.  Below is an invitation to that event.  If you have questions or would like to R.S.V.P., please contact Susan Schwartz (info below).

In the Community
Appalachian Care
June 2-13, 2014
The Appalachian Care Medical Mission will be providing free health care from June 2 through June 12, excluding Sunday June 8th, in Murphy, Andrews and Bryson City, NC.

Free care will be provided on a “first-come-first-served” basis and will include Primary Care, Optometry, Healthy Living classes, Dental Care and small animal Veterinary care.
For more information, call
the Cherokee County Health Department at (828) 837-7486,
the Clay County Health Department at (828) 389-8052,
the Graham County Health Department at (828) 479-7900 or
the Swain County Health Department at (828) 488-3792.
For a detailed flyer describing the extent of provided services click on the link: Appalachian Care 2014
Educating and Assisting the Uninsured
The Asheville Blue Cross Blue Shield Store has partnered with the Buncombe County Department of Health and Human Services to help all eligible residents obtain health insurance. Our goal is to educate the people of Western North Carolina about the Affordable Care Act and assist them with the enrollment process. From now through November, you must have a qualifying life event in order to enroll.
Qualifying events include:
*Loss of employer coverage or Medicaid
*Marriage, divorce or the birth of a child
*Moving to a different region or state
Bilingual agents are available to assist and answer questions at the following locations:
Buncombe County Health & Human Services -
40 Coxe Ave. Asheville     828-250-5011
Memorial Mission Campus –
509 Biltmore Ave. Asheville     828-213-1283
Asheville Blue Cross Blue Shield Store –
1854 Hendersonville Rd. Suite C.  Asheville   828-348-2583
We can help people enroll at one of our locations, or over the phone. The phone option is helpful for people who live in surrounding counties. Let’s work together to get Western North Carolina insured!
Agency Spotlight: Feeding Avery Families
Above: Food Lion Managers and staff on-site at Feeding Avery Families.
Feeding Avery Families, Inc. (FAF), an organization in Avery County dedicated to fighting hunger, had a colorful addition for their May distribution: 250 bright, reusable bags filled with food. Both food and bags were donated by Food Lion, and contained thirteen pounds of fresh produce – including onions, carrots, potatoes, and apples – as well as several canned items.
The bags were handed out to supplement FAF’s prepackaged boxes, and were meant to go to needy households with children. Food Lion also donated 250 bags for FAF’s backpack program, which aids Cranberry Middle School and Freedom Trail Elementary. All told, Food Lion’s donation amounted to over 5,000 pounds of food.
This endeavor was the result of collaboration between the 24 Food Lion stores in the Hickory region. This group works together several times a year on various charitable projects. In the past, they have helped reorganize a food bank in Morganton and have helped a soup kitchen serve meals during Thanksgiving. “This is work that we want to continue to keep doing throughout our region,” said Andy Grill, store manager at the Banner Elk Food Lion.
FAF already picks up donations from the Banner Elk Food Lion, so the foundation between these two organizations is strong. “Food Lion has been such a terrific supporter of Feeding Avery Families,” said John Cox, director of FAF. “We receive meat, bread, and deli products from them five times a week. Without this assistance we would be unable to pass out as much meat products to hungry children and adults in Avery County.”
Grill was just as enthusiastic. “We have such a great partnership,” he said, and noted that without the work of FAF, “so much food would be wasted.”
These bags were a welcome addition to an already generous donation partnership.
On Tuesday, May 27, several Food Lion employees assembled the bags at the Banner Elk Food Lion. Then, on Wednesday, the 28th, another group of employees attended FAF’s distribution, where they helped distribute the bags. “For our store manager team to get to be there that day is just so powerful,” said Grill, who attended FAF’s distribution along with his team.
Several employees from MANNA FoodBank also attended the distribution, including Emily Miller, MANNA’s Eastern Zone Coordinator. “The busy morning was a good reminder of not only the need in Avery County,” she said, “but also the level of care and commitment that the folks in Avery County have for taking care of their neighbors."

 As noon approached and FAF’s distribution wound down, the remaining bags were magnanimously given to several other organizations in Avery County, including Reaching Avery Ministry (RAM), Volunteer Avery County, and Newland Elementary School. “We are so grateful to have fresh produce to give to our clients,” said Janet Millsaps, director of RAM.
May was a successful month for Feeding Avery Families. In addition to receiving this large donation from Food Lion, the organization also held their first-ever Empty Bowls event on May 17, which raised over $5,000. John Cox called it “one of the happiest days of my life.”
To read more about FAF’s Empty Bowls, visit this edition of the Banner Daily: The Banner Daily- Empty Bowls Edition
Or check out this article in the High Country Press: First Empty Bowls a Massive Success
To watch a YouTube video detailing FAF’s Food Lion pick-up, go to the following link. Video courtesy Ron Johnson:
“Like” and follow Feeding Avery Families on Facebook:

Mobile Schedule June, July and August 2014
Note: an asterisk (*) means a change to the usual schedule due to a MANNA holiday closing.
June                3    T     Macon-Jackson
                       4     W   Haywood-Swain-Graham
                       5    Th   McDowell-Avery
                       6     F    Transylvania
                     10     T    Henderson-Polk
                      11    W   Madison
                      12    Th  Cherokee-Clay
                      13    F    Mitchell-Yancey
                      17    T    Macon-Jackson
                      18    W   Haywood-Swain-Graham
                      19    Th   McDowell-Avery
                      20     F    Transylvania
                      24    T     Henderson-Polk
                      25    W    Madison
                      26    Th   Cherokee-Clay
                      27    F     Mitchell-Yancey
July            1            T              Macon-Jackson
                 2           W              Haywood-Swain-Graham
                 3           Th             Transylvania
                 4            F              MANNA closed
                 8            T              Henderson-Polk
                 9            W             Madison
               10            Th            Cherokee-Clay
               11            F              Mitchell-Yancey
               15            T              Macon-Jackson
               16            W            Haywood-Swain-Graham
               17            Th            McDowell-Avery
               18            F              Transylvania
               22            T              Henderson-Polk
               23            W             Madison
               24            Th            Cherokee-Clay
               25            F              Mitchell-Yancey
               29            T              Macon-Jackson
               30            W             Haywood-Swain-Graham
               31            Th            McDowell-Avery
August        1              F              Transylvania
                  5             T              Henderson-Polk
                  6             W             Madison
                  7             Th            Cherokee-Clay
                  8             F              Mitchell-Yancey
                 12            T              Macon-Jackson
                 13            W             Haywood-Swain-Graham
                 14            Th            McDowell-Avery
                 15            F              Transylvania
                 19            T              Henderson-Polk
                 20            W             Madison
                 21            Th            Cherokee-Clay
                 22            F              Mitchell-Yancey
                 26            T              Macon-Jackson
                 27            W             Haywood-Swain-Graham
                 28            Th            McDowell-Avery
                 29            F              Transylvania
Tips for Successful Ordering and Delivery
Is Your Agency Scheduled to Shop Friday, July Fourth?
Has your agency had to switch delivery options in the past?
Please ensure that you select the correct "delivery status" on your online delivery form before visiting MANNA or before waiting for your mobile delivery. Many of our agencies have experienced a interruption in their regular delivery schedule because their pick-up was not changed to suit their needs.
MANNA FoodBank • 627 Swannanoa River Road • Asheville, NC 28805
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