Emergency Contact Phone Numbers
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Our team of Inspectors and HomeWatch Personnel are here to help. Please make a note of the following numbers for immediate assistance with the status of your property:
Jim Kreider (President of Kross Inspectors): (239) 677-4403
HomeWatch Emergency Hotline: (239) 677-4403
Email HomeWatch@krossinspectors.com for non emergency questions.
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HomeWatch/Storm Prep Clients 2017 Hurricane Season
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Happy New Hurricane Season Year!
The 2017 Hurricane season begins in a few days. This is a test of our email delivery system and a reminder of our procedures during approaching storms.
If you are an active HomeWatch Client with routine visits to your property while you are away, you do not need to do anything to remain on our response list in the event of an approaching storm this season.
If you are a full time resident or we do not provide your routine HomeWatch services while you are away, please contact our office in order to review your contact information as well as pay your annual subscription fee of $75.
2017 Hurricane Season Fees:
- Annual Subscription (Non HomeWatch Clients): $75
- Annual Subscription (HomeWatch Clients): FREE
- HomeWatch/Annual Subscriber Per Storm Event Fee (Fee to install shutters and remove per storm event): $275 (up to 2,500 SF, $25 per additional 500 SF)
- Non Subscriber/HomeWatch Per Storm Event Fee (Fee to install shutters and remove per storm event): $475 (up to 2,500 SF, $25 for each additional 500 SF...AND low priority scheduling - HomeWatch and Annual Subscribers installed first. Non Subscribers do risk not having shutters installed in time for storm.
STORM PROCEDURES:
- Should your neighborhood fall under a Tropical Storm Warning, we will start making phone calls to you in order to provide verbal status updates on local storm coverage and inform you of our procedures and time frames for preparing your home.
- Upon issuance by local authorities of a Hurricane or Tropical Storm Watch, we will activate our team of Licensed Inspectors to begin securing homes. Our procedures will include storing loose items (yard ornaments, patio furniture, etc.) and installing hurricane protection on doors and windows. We will take photos of procedures to be provided post storm in a summary report.
- Should our area sustain a direct hit of a Tropical Storm or Hurricane:
- We will perform a damage assessment of your property as soon as safely possible.
- We will provide you with the damage assessment via telephone immediately and follow up with a short report including photographs via email within 24-48 hours.
- Should damage be found during our initial assessment, we will make every possible attempt to prevent further damage and secure the property, then coordinate with you to arrange for appropriate contractors to make necessary repairs.
- If your neighborhood experiences a power loss and your property is vacant, we will begin daily drive by inspections of your property in order to ensure it is protected until power is restored and alarm monitoring is active.
- Rest assured that our offices and Inspectors are equipped to maintain constant communications throughout power outages both via email and telephone.
Please call our HomeWatch hotline at (239) 677-4403 for status updates after the storm. Please also monitor your email closely for updated reports, including photos of your property.
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