Emergency Contact Phone Numbers
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Our team of Inspectors and HomeWatch Personnel are here to help. Please make a note of the following numbers for immediate assistance with the status of your property:
Jim Kreider (President of Kross Inspectors): (239) 677-4403
HomeWatch Emergency Hotline: (239) 677-4403
Email HomeWatch@krossinspectors.com for non emergency questions.
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Good Evening,
Not much has changed today in the projected forecast. The cone has shifted slightly to the east today, but still leaves our area in most models as being vulnerable to high winds and rains.
As many of you know, our crews have been working diligently today to install shutters. Unfortunately, we did run into some delays with newer Client homes not having proper floor plans and shutter designations. This is why we encourage everyone to make plans for these events well in advance.
We have contracted more labor in order to increase our team efforts tomorrow and Friday to complete our tasks. We are happy to announce that more than 90% of our routine HomeWatch and Annual Subscriber properties are protected on the first day of our dispatch!
We have included a second graphic below (new from the National Hurricane Center this year) as we do anticipate we will be able to continue installation of shutters through midday Friday as well. The graphic shows anticipated time of arrival for tropical storm force winds in the area. This will help us keep on track with the last minute phone calls received from new Clients and non annual subscribers earlier this week.
Thank you for your patience and watch for more updates as we obtain more information from the National Hurricane Center.
STORM PROCEDURES:
- Should your neighborhood fall under a Tropical Storm Warning, we will start making phone calls to you in order to provide verbal status updates on local storm coverage and inform you of our procedures and time frames for preparing your home.
- Upon issuance by local authorities of a Hurricane or Tropical Storm Watch, we will activate our team of Licensed Inspectors to begin securing homes. Our procedures will include storing loose items (yard ornaments, patio furniture, etc.) and installing hurricane protection on doors and windows. We will take photos of procedures to be provided post storm in a summary report.
- Should our area sustain a direct hit of a Tropical Storm or Hurricane:
- We will perform a damage assessment of your property as soon as safely possible.
- We will provide you with the damage assessment via telephone immediately and follow up with a short report including photographs via email within 24-48 hours.
- Should damage be found during our initial assessment, we will make every possible attempt to prevent further damage and secure the property, then coordinate with you to arrange for appropriate contractors to make necessary repairs.
- If your neighborhood experiences a power loss and your property is vacant, we will begin daily drive by inspections of your property in order to ensure it is protected until power is restored and alarm monitoring is active.
- Rest assured that our offices and Inspectors are equipped to maintain constant communications throughout power outages both via email and telephone.
Please call our HomeWatch hotline at (239) 677-4403 for status updates after the storm. Please also monitor your email closely for updated reports, including photos of your property.
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