I am an 8-year franchise owner based in Las Vegas, Nevada, and recently added my 47th machine. I am honored and flattered to have this opportunity to share some of my knowledge and background with each of you. Finding my business was somewhat of an accident, but I am so grateful to be part of this wonderful business model, as it has given me the freedom to own my own business and have that “sky is the limit” mentality. The majority of my machines are located in smaller hotels off the world-famous Las Vegas strip. Mostly known as “convention center hotels”, there are thousands of travelers, in and out, weekly. The high traffic locations are what carries my business and has put me on the road to success.
When I first started I had only eight machines! Growing my business from eight machines to 47 was no easy feat; it took hard work, determination, I believe much of my success was my desire to increase the number of machines. Finding and contacting as many prospective quality locations as possible is key!
With the help of ACFN following up and their quick response time, my business was expanded exponentially. In the end, we grow the business one location at a time, so patience is of the utmost importance! The key factor when expanding this type of business is patience. But, once an ATM is installed, the greatest factor for success is customer service and building strong relationships. In fact, the relationships that you build with your clients must be held to the highest standard possible. I personally believe that this factor stands above all the rest. My relationship with each business is a special bond, built on a mutual respect and admiration. Always being available, being friendly and providing a hassle-free environment for my clients is a necessary part of the job. When a problem arises, I resolve it with urgency, ensuring that every machine runs efficiently and has minimal down time.
I’d like to thank ACFN for this once-in-a-lifetime opportunity. This has become my passion, my life and my livelihood.
Mike, ACFN of Las Vegas
Note: This article was written by the #5 franchise on the list of highest earning franchises for 2017!