Glossary

Open Rate

The percentage of emails actually delivered, not just those sent, that are confirmed as having been opened by the recipient. For example, if the email was sent to 1,200 people, and only 1000 were delivered with 275 recipients opening it, then the open rate would be 27.5%. MyNewsletterBuilder (MNB) tracks open rates by verifying that an invisible image in the message was displayed by the e-mail recipient. MNB also provides tracking for click-through rates.